Returns Policy
Waifu Wares Returns Policy
At Waifu Wares, we strive to provide our customers with high-quality anime-themed products and excellent customer service. As a small business, we are committed to offering unique and carefully curated items to our valued customers.
1. All Sales Are Final
- Due to our status as a small business with limited resources, we regret to inform you that we do not accept returns or exchanges on any of our products, except in the case of a manufacturing defect or damage during shipping.
2. Defective or Damaged Items
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In the rare event that you receive a defective or damaged item, please contact us within 14 days of receiving your order. We will work with you to resolve the issue promptly and ensure your satisfaction.
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To report a defective or damaged item, please provide us with clear photos of the product and its packaging, along with a description of the issue. This will help us assess the situation and determine the appropriate course of action.
3. Our Commitment to Quality
- We take great care to ensure that our products meet our quality standards before they are shipped to our customers. However, if you believe that you have received a defective or damaged item, please rest assured that we will do everything we can to make it right.
4. Contact Us
- If you have any questions or concerns about our Returns Policy or believe that you have received a defective or damaged item, please don't hesitate to contact us at customerservice@waifuwares.co.uk. Our customer service team will be happy to assist you and address any issues you may have.
Thank you for your understanding and continued support of Waifu Wares. We appreciate your business and look forward to serving you again in the future!